At Modplan our aim is to make you feel that we are part of your business.
Part of that aim means offering customer service excellence. It means being friendly and professional at all times, of course. But that’s only part of it. It also means being proactive and committed to offering you and your business what you need to succeed.
That’s why we:
- offer a wide range of products so you only need to order from one place
- manufacture all our products in-house so we can guarantee the quality and reliability
- hold daily production meetings to make sure every order is on track
- have a standard order turnaround time of seven to ten days plus a fast track delivery service
- deliver in unbranded vehicles so we are discreet and low key
- invest in state-of-the-art software so you can order from our complete range 24/7
- offer individual marketing support to help you promote your business
- are working with all our customers to help them achieve CE marking compliance and Minimum Technical Competence in line with the latest legislation
- invest in training for our staff so they are motivated to work hard for your business
- only fabricate for the trade so we are never competing with you for business
We want you to feel you can rely on us as a valued member of your team. We call it the Modplan way.
To find out more about how we work and what we could offer your business, please get in touch.