Modplan installer, MPN Windows has just opened its sixth showroom. Located opposite Swansea’s Liberty Stadium, the showroom is targeted at residents of Swansea and the surrounding areas. Director Paul Webster, the “P” in MPN, says, “The showroom is in a prime location, which has certainly helped with footfall. But we’re also extremely busy handling orders and enquiries, which means all our hard work in designing an attractive and customer-friendly showroom seems to be paying off.”
Like its other showrooms in Neath, Bridgend, Cardiff, Maesteg and Glyncorrwg, the Swansea showroom displays MPN Windows’ complete range of windows, doors and conservatories, all of which are supplied by fellow Wales-based business Modplan. It also highlights MPN’s membership of Network VEKA, which Paul says helps gives customers extra reassurance about the quality and service on offer.
As the opening of a sixth showroom suggests, MPN Windows has been very successful since it was founded in 1994. Paul puts the company’s success down to dedication and market awareness, but is also quick to credit the support Modplan gives as being a vital component. “Their support in helping us with the new showroom has been excellent – nothing is ever too much trouble. From supplying sample products to helping with technical issues and designing brochures and marketing literature, it really feels like they’re on our side. They work alongside us and their quality and service is everything we could want.”
MPN Windows has been partnering with Modplan for the past seven years and is a perfect example of the strong relationships that Modplan likes to build with its customers. Heidi Sachs, Modplan’s Managing Director says, “We’re pleased to have once again helped MPN with the new showroom and I’m delighted that Paul is happy with the continued support he gets from us. We want our customers to see us as part of their business – a supplier who genuinely cares and is interested in their success.”
Six showrooms across South Wales shows that MPN is doing something right. A quality offering is vital, but as Paul recognises, so is the support of suppliers.