Leading VEKA trade fabricator Modplan has further strengthened its customer service team by announcing the appointment of Leanne Howes as an internal Customer Account Manager. Modplan’s Sales Manager, Chris Reeks, said, “We are delighted to welcome Leanne on board. She has a strong customer service background and brings a customer centric attitude which is a perfect fit for our customer-focused business.”
Leanne joined the team in September and comments, “I am delighted to have joined Modplan and their attitude towards good customer service is very refreshing. I am continuing to implement a quick response turnaround to customer queries as well as building a good, friendly and professional relationship with all my customers. “
Modplan is renowned for its commitment to building long-term, mutually profitable relationships with its customers. It’s clearly an approach that’s paying off as the company has once again recorded record sales based on the same period last year.
Of course, the customer-focused approach complements a wide-ranging product portfolio that makes Modplan a one-stop shop for installers. The company manufactures and provides a comprehensive range of products that includes three VEKA profiles, composite doors, PVC-u and aluminium patio and bi-fold doors, conservatories, the Vertex solid tile-effect roof and glass and polycarbonate conservatory roofs. For more information on any of Modplan’s products, simply Ask the Man from Modplan.